Trend-setting & innovative

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Innovations

The team

Practical information

Trend-setting in cosmetic medicine for 30 years

Medisch Laser Centrum was founded in 1992 by Dr. Leo van Rozelaar to offer treatments that were not available yet anywhere in the Netherlands. Over the past three decades our effective and personal care has become popular with a wide audience.

Been a regular customer for almost 20 years. Very satisfied with doctors, specialists and employees. Very professional and well-considered advice.

Elisabeth

Our innovations​

Tattoo Removal with Lasers

In 1992, we pioneered this treatment as the very first clinic in the Benelux. After more than 30 years, the removal of tattoos with lasers has been perfected within our clinic. 

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The world's safest filler treatment using ultrasound

Our cosmetic doctors with PhDs are at the forefront of the field and provide training on filler safety and ultrasound-guided injectables at international conferences. In addition, they have been solving international complications of other doctors for years at the Erasmus MC in Rotterdam

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Skin rejuvenation with lasers, IPL and fractional therapy

Our specialists use a variety of devices simultaneously to achieve the best results, where other clinics dare not look beyond a single method.

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It is quite unique today that a clinic has such a strong commitment to its clients.

Yani

our treatments

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What we believe in

Service, service, service

For 30 years we have said that there is no better advertisement than a truly happy customer. And so that is what we mainly focus on: making people happy.

The only way to achieve this is by providing honest advice, achieving real results and providing aftercare as if it were our own family.

Safe and effective care

For the treatment of something as important as our appearance, it is extremely important that this is done by skilled hands. Our practitioners are authorized and competent in all the treatments that they perform.

They are authorized because they have the right certifications and diplomas. In other words, they are allowed to perform the treatments because they are trained to do so.

They are competent because they have years of experience and have become very good at what they do.

Beauty is personal

Every face is unique, and so are our treatments.

For us it is very important to listen carefully to the wishes of each client. At the same time it is also our job and responsibility to pierce through trends and hypes and to give honest advice about this. For that reason we always strive for an honest and personal approach. No mass production, but a customized treatment in a trusted, safe environment.

Our team

From skin therapists and laser specialists to cosmetic doctors and dermatologists, our team comprises a rich combination of experience and expertise.

Due to the close ties we have within our team, our practitioners are quick to consult and refer to each other in order to achieve the best results. We would like to introduce them to you here!

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Leo van Rozelaar
  • Cosmetic doctor KNMG

Leo van Rozelaar

  • Cosmetic doctor KNMG

Doctor Leo van Rozelaar founded the Medical Laser Center in 1992 as a cosmetic doctor and phlebologist. Where his initial focus was on the treatment of varicose veins on the legs (phlebology), he now has more than 20 years of experience with injectables, such as Botox® and fillers. He is a former board member of the NVCG (Dutch Association for Cosmetic Medicine).

Doctor Van Rozelaar is very popular for his personal approach and honest advice.

Doctor Van Rozelaar is a cosmetic doctor KNMG and is a certified member of the Dutch Association for Cosmetic Medicine (NVCG)

BIG 79023586801

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Leonie Schelke
  • Cosmetic doctor KNMG, MD PhD

Leonie Schelke

  • Cosmetic doctor KNMG, MD PhD

Leonie Schelke is a leader in filler safety. She teaches and lectures at international conferences on the use of ultrasound for injectables. Leonie now has more than 20 years of experience in the treatment of injectables (Botox, fillers).

In 2020, Dr. Schelke received her PhD on vascular complications after filler treatments. She has been solving the complications of other doctors for years - also internationally - at the Erasmus MC in Rotterdam. She also continues to research complications and filler safety. As a result, she has an unimaginable wealth of knowledge concerning the safe treatment with fillers.

Dr. Schelke performs injectable treatments.

Certified member of the NVCG (Dutch Association of Cosmetic Medicine)

BIG 89038724001

AGB 84057980

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Tom Decates
  • Cosmetic doctor KNMG, MD PhD

Tom Decates

  • Cosmetic doctor KNMG, MD PhD

Tom Decates has a great passion for personal and honest treatments in cosmetic care. He specialized in injectables in 2011 (Botox and fillers). Driven by his passion for helping people, he then went on to specialize in filler safety. He received his doctorate in this field in 2021, and gives lectures on this subject every year at international conferences. 

Dr. Decates is still doing research on filler safety at the Erasmus MC in Rotterdam, where he also treats international complications of other doctors. For that reason, Dr. Decates is at the center of the latest developments when it comes to safety and complications of injectables.

Tom Decates is loved for his honest advice, personal approach and expert treatments. 

Dr. Decates performs injectable treatments. 

Certified member of the NVCG (Dutch Association of Cosmetic Medicine)

BIG 29910933301

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Tanja Roetman
  • Laser specialist

Tanja Roetman

  • Laser specialist

Tanja Roetman is an extremely experienced and passionate laser specialist. She has been working at Medisch Laser Centrum since 1997 and has focused primarily on the improvement and rejuvenation of the skin using a range of laser and IPL methods. She has over 27 years of experience in the removal of tattoos, pigmentation spots, couperose and unwanted hair growth. Additionally, the removal of blue veins with lasers and the improvement of scars and acne have been part of her repertoire for many years now.

Tanja is very popular for her comprehensive approach and honest advice.

Tanja is certified for all treatments with the various lasers in our clinic. She is also a product specialist for Medik8 and Oxygenetix, among others.

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Naomi Kaihatu
  • Skin therapist

Naomi Kaihatu

  • Skin therapist

Naomi is a very passionate skin therapist with a focus on skin improvement and anti-aging. Naomi now has over 7 years of experience with improving the skin by means of various laser and IPL methods, including fractional therapy.

Naomi graduated as a skin therapist from the Hogeschool Utrecht in 2017. After her studies, she immediately specialized in the field of skin improvement and skin rejuvenation using fractional therapy, lasers and IPL. Her experience shows that the skin can improve significantly with these methods and that the skin can really start to 'radiate' again. Naomi also likes to advise each client on how to best care for the skin so that the achieved results last as long as possible and so that the skin continues to look healthy.

Naomi is very popular for her honest advice and her extremely careful treatment techniques. She performs a range of skin treatments at our clinic: from skin rejuvenation with fractional therapy and hair removal with IPL, to the removal of pigmentation spots, couperose and blue veins and the improvement of scars and acne.

Naomi is a member of the Dutch Association of Skin Therapists (NVH) and is registered in the Paramedics Quality Register. She is also a product specialist for Medik8 and Oxygenetix, among others.

BIG 39103455788

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Claire Lune Oosterbaan
  • Skin therapist

Claire Lune Oosterbaan

  • Skin therapist

Claire Lune is a passionate skin therapist with a focus on improving the skin and protecting it in daily life. She has over 8 years of experience in treating the skin with a range of IPL and laser methods.

Claire Lune graduated in 2016 from the Hague University of Applied Sciences in the field of Skin Therapy. From the start of her education, she was interested in the cosmetic side of the profession. She therefore immediately specialized in treatments that improve the skin and in working with various lasers.

Claire Lune gets a lot of energy from clients who return because they are so happy with the results of her treatments. She also likes to give advice on how to best care for the skin at home against external factors.

Claire Lune performs a range of skin treatments at our clinic: from skin rejuvenation with fractional therapy and hair removal with IPL, to the removal of pigmentation spots, couperose and blue veins and the improvement of scars and acne.

Claire Lune is a member of the Dutch Association of Skin Therapists (NVH) and is registered in the Paramedics Quality Register. She is also a product specialist for Medik8 and Oxygenetix, among others.

BIG 39100978988

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Joost van Wijk
  • Dermatologist & Phlebologist

Joost van Wijk

  • Dermatologist & Phlebologist

Joost van Wijk is an experienced and passionate dermatologist with a long track record in dermatological care.

He completed his medical training at the University of Amsterdam and has since specialized in both medical and cosmetic dermatology. With over 15 years of experience in the field, Joost is known for his accuracy, empathy and dedication to his patients.

In addition to dermatology and phlebology, Joost is also specialized in the treatment of lipoedema and other fat-related conditions. He has extensive experience in performing liposuctions, which enables him to effectively treat patients with these specific problems.

Joost van Wijk carries out all his treatments under Noordvelt Clinics, which is located in-house.

Dr. van Wijk is a member of several professional associations, including the Dutch Society for Dermatology and Venereology (NVDV), the European Academy of Dermatology and Venereology (EADV), and the Dutch Association of Cosmetic Dermatology (NVCD).

BIG 09908625001

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Practical
information

Payments

All our treatments must be paid for directly after the appointment at our front desk. This can be done by pin, credit card, or cash.

Unfortunately, we cannot accept American Express or €200 and €500 notes.

Reschedule or cancel an appointment

Would you like to reschedule or cancel your appointment? You are kindly requested to inform us at least 48 hours before the start of the appointment. Otherwise we are unfortunately forced to charge a minimum of €50,- for the reserved time.

You can reach us by phone at 020 67 11 379 or send an email to info@medischlasercentrum.nl

Insured healthcare

As a clinic, we have no agreements with insurers. This means that you should settle each bill yourself at our front desk immediately after each treatment.

Depending on your insurance, the treatments of our skin therapists might be reimbursed. In this case, you can submit the invoice to your insurance company after you have paid it to us. We can support you in this by adding the correct skin therapy code to the invoice, provided that it matches the treatment you have had. Usually, this concerns camouflage therapy, acne treatments, or facial hair removal. However, we can never guarantee whether, and how much, your insurer will reimburse. If you have any questions, you are of course always welcome!

Dogs & small children

Unfortunately, dogs are not allowed in the clinic for hygiene reasons.

Small children are not allowed in the treatment room during a treatment with laser or IPL. This is due to the damage that the light flashes can cause to the eyes when using eye protection incorrectly. We cannot take responsibility for the proper use of eye protection in the case of children.

Waiting times

How quickly you can get a consultation or treatment depends on the specialist and treatment chosen. For the most up-to-date information on this, it is best to contact us:

020 67 11 379
info@medischlasercentrum.nl

Medical questions & emergencies

You can reach us at any time on 020 67 11 379. Outside of clinic opening hours, our voicemail will refer you to the telephone numbers that are available 24/7 for emergencies.

Quality & safety

Your opinion is worth gold to us. Tips, compliments and suggestions for improvement can be sent to this form (anonymously). Your feedback will be sent directly and anonymously to our management. If you leave your contact details, management will contact you within 2 weeks at the latest.

Complaints

A good relationship between you, your practitioner and the clinic is very important. Sometimes things happen that disrupt this relationship. You are dissatisfied, you have a complaint.

Here you can read what options there are to resolve your complaint and how your complaint is handled within our complaints procedure.

Working it out together

We take the wishes and complaints of our clients very seriously. We are also continuously working to improve our clinic. Complaints, wishes and suggestions for improvement are therefore always welcome.

First of all, we would like to invite you to discuss the problem during a personal conversation with your doctor or management.

Via this form you can leave complaints. Filling in your name and contact details is optional - you can also leave anonymous complaints and suggestions for improvement. In that case, we will however not be able to contact you to discuss the problem further.

If you have a complaint or suggestion for improvement that you would like to resolve together with us, you must leave your name and contact details. We will then contact you within 2 weeks at the latest. To discuss the complaint, you can of course also call us or make an appointment for this.

We will handle every complaint with the utmost care. If we are unable to resolve the matter together, we will put you in touch with the complaints officer of DOKh.

Complaints handling DOKh

If we cannot resolve your complaint together, you can have a meeting with the complaints officer of DOKh. This person will, as it were, receive you with your complaint. The complaints officer will support you during the process. You can go there with your questions, you will receive advice and, if necessary, help with formulating the complaint in writing. If your complaint is clear, you will work together with the complaints officer to find a solution.

The first option that is usually chosen is complaint mediation. You can indicate to your complaints officer whether you are open to this.

Complaint mediation

Many complaints can be resolved in a conversation with an impartial mediator. If both you and your practitioner indicate that mediation is desired, an initial mediation conversation will follow within two weeks. The complaints officer acts as mediator.

During the mediation sessions, you and your therapist will have the opportunity to explain the event(s). As mutual understanding grows, often a workable situation arises again. The ultimate goal of the mediation is to restore the relationship between you and your therapist, so that a solution can be worked on.

Rules of the game

Assistance from the complaints officer, complaint mediation and complaint handling are free of charge for you. Mediation is only successful if both parties agree. Mediation is based on mutual respect and trust. All parties involved in the process will handle your privacy with the utmost care and have a duty of confidentiality.

If you do not reach an agreement despite the mediation talks, the complaints officer will support you in a possible next step. Your complaint will then become a dispute.

The full complaints procedure can be downloaded from www.dokh.nl

Privacy Policy

Want to quickly schedule a consultation?

The easiest way to make an appointment is to call our reception on 020 67 11 379. Available Monday to Friday, 09:00 to 17:00.

You can also send an email to info@medischlasercentrum.nl

About us